Everything you need to know about booking, pricing, and what to expect.
Head to our Book page and pick a date and time that works for you, or call/email us directly. We'll confirm your appointment and send a reminder before your cleaner arrives.
No — our team brings all necessary cleaning supplies and equipment. If you'd like us to use a specific eco-friendly or pet-safe product, just let us know when booking.
Yes. Every Gilmore Place Cleaners team member is bonded and insured, so you can feel confident having us in your home.
Not at all. Many Gilmore Place residents provide building/suite access instructions and go about their day. If you prefer to be present, that works too.
We specialize in Gilmore Place Towers and surrounding Burnaby high-rises. If you're just outside the area, reach out — we may still be able to help.
Yes, you can reschedule or cancel up to 24 hours before your appointment at no charge. Changes inside 24 hours may be subject to a small fee.
Yes — eco-friendly, pet-safe cleaning is available as an add-on for any service. Just select it when booking.
Pricing depends on your suite size and the service selected. Studio to 3-bedroom starting rates are listed on our pricing table — final pricing may vary based on condo condition.
Yes. Weekly, bi-weekly, and monthly recurring plans save up to 15% compared to one-time bookings, plus loyalty rewards over time.
Your satisfaction matters to us. If something was missed, let us know within 24 hours and we'll make it right.